Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using or accessing Halcyon Nutrition Website. Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all clients, customers, and others who wish to access and use the Halcyon Nutrition Website.

1. GENERAL USE OF THE WEBSITE AND/OR ACCESS TO THE WEBSITE

1.1 General guidelines to the use of Halcyon Nutrition Website. You agree to comply with any and all the guidelines, notices, operating rules and policies, and instructions pertaining to the use of the Halcyon Nutrition Website, as well as any amendments to the aforementioned, issued by us, from time to time. We reserve the right to revise these guidelines, notices, operating rules and policies, and instructions at any time and you are deemed to be aware of and bound by any changes to the foregoing upon their publication on the Website.

1.2 Purpose: You agree and undertake NOT to use the Website and its services for illegal purposes.

1.3 Availability of the Halcyon Nutrition Website: We may, from time to time and without giving any reason or prior notice, upgrade, modify, suspend or discontinue the provision of, or remove, whether in whole or in part, any Website services and shall not be liable if any such upgrade, modification, suspension, or removal prevents you from accessing any part of the Website.

1.4 Privacy Policy: Your use of Halcyon Nutrition Website is also subject to the Privacy Policy as set out here.

2. DEFINITIONS

2.1. Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

2.2. Company: (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Halcyon Nutrition Website.

2.3. Country: refers to the Philippines.

2.4. Feedback: Feedback refers to innovations or suggestions sent by You regarding the attributes, performance, or features of our Website.

2.5. Services: Halcyon Nutrition services and packages.

2.6. Promotions: giveaway, raffles, and other promotions offered through the Website.

2.7. Service: refers to the Halcyon Nutrition Packages and Services.

2.8. Subscriptions: The services or access to the Service offered on a subscription basis by the Company to You.

2.9. Free Trial: A limited period of time that may be free when purchasing a Subscription.

2.10. Third-party Social Media Service: Refers to any services or content provided and made available by the Halcyon Nutrition Website.

2.11. Website: Halcyon Nutrition Website is accessible from the following link: https://myhalcyonnutrition.com/

2.12. You: Pertains to the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website, as applicable.

3. USE OF SERVICES

3.1 Restrictions: Halcyon Nutrition Website is limited to the registered users who are able to enter into and execute contracts under any applicable law.

3.2 General terms of use:

You agree:

a) to access and/or use the Halcyon Nutrition Website only for lawful purposes and in a lawful manner at all times and further agree to conduct any activity relating to the Halcyon Nutrition Website in good faith; and

b ) to ensure that any information or data you post or cause to appear on the Platform in connection with the Website is accurate and agree to take sole responsibility for such information and data.

3.3 Halcyon Nutrition Services Description: You may access or use the following services through this page:

Telehealth – Consult online with one of our medical and/or health professionals.
Face-to-Face Consultation – Consult in person with one of our health professionals.
3.4 Prices of Products/Services: All Listed Prices are subject to taxes unless otherwise stated. We reserve the right to amend the Listed Prices at any time without giving any reason or prior notice.

4. PURCHASE OF PRODUCTS/SERVICES

4.1 Your compliance: You agree to comply with any and all guidelines, notices, operating rules and policies, and instructions pertaining to the purchase of Products/Services through the Website, as well as any amendments to the aforementioned, issued by us, from time to time. We reserve the right to revise these guidelines, notices, operating rules and policies, and instructions at any time, and you are deemed to be aware of and bound by any changes to the foregoing upon their publication on the Website.

4.2 Booking your Appointment: You schedule your online consultations by following below instructions:

Once you have purchased the Intro or Starter Package – click the Initial Consultation tab and click “Book your Appointment”
In the “Book your Appointment” section, select your desired appointment date. Proceed to the next step by clicking the “Continue” button.
Provide your personal details, including your name, contact number, and email address in the “Your Information” section.
Confirm your schedule by clicking the “Complete Appointment” button. An email confirmation will be sent to your email address.
4.3 Payment Method: You may pay for the Product/Services using any of the following payment methods:

Over-the-Counter – Buyers may deposit their payment at any MyHalcyon- supported banks.
Cash – Buyers may pay in cash for their orders at the clinic.
Credit/Debit Card – Buyers may pay using all locally-issued Mastercard or VISA credit/debit cards.
Online Payment – Buyers may pay at any MyHalcyon-supported online payment mediums including Paymaya and GCash.
4.4 Refunds and Cancellations: Cancellations made seven (7) days or more in advance prior to the scheduled date of appointment will receive a 100% refund. Cancellations made within 3-6 days will incur a 20% fee. Cancellations made within 48 hours prior to the scheduled date of appointment will incur a 30% fee.

5. QUESTIONS AND COMPLAINTS

If you have any questions or complaints, please get in touch with us using the “Contact Us” page on the Website.

6. GENERAL

6.1 Cumulative rights and remedies: Unless otherwise provided under these Terms and Conditions, the provisions of these Terms and Conditions and our rights and remedies under these Terms and Conditions are cumulative and are without prejudice and in addition to any rights or remedies we may have in law or in equity, and no exercise by us of any one right or remedy under these Terms and Conditions, or at law or in equity, shall (save to the extent, if any, provided expressly in these Terms and Conditions or at law or in equity) operate so as to hinder or prevent our exercise of any other such right or remedy as at law or in equity.

6.2 No waiver: Our failure to enforce these Terms and Conditions shall not constitute a waiver of these terms, and such failure shall not affect the right later to enforce these Terms and Conditions. We would still be entitled to use our rights and remedies in any other situation where you breach these Terms and Conditions.

6.3 Force Majeure: We shall not be liable for non-performance, error, interruption or delay in the performance of its obligations under these Terms and Conditions (or any part thereof) or for any inaccuracy, unreliability, or unsuitability of the Website’s contents if this is due, in whole or in part, directly or indirectly to an event or failure which is beyond our reasonable control.

6.4 Sub-contracting and delegation: We reserve the right to delegate or sub-contract the performance of any of our functions in connection with the Website and/or Services and reserve the right to use any service providers, subcontractors and/or agents on such terms as we deem appropriate.

6.5 Severability: If at any time any provision of these Terms and Conditions shall be or shall become illegal, invalid, or unenforceable in any respect, the legality, validity, and enforceability of the remaining provisions of this Agreement shall not be affected or impaired thereby, and shall continue in force as if such illegal, invalid, or unenforceable provision was severed from these Terms and Conditions.

6.6 Governing law: Use of the Website and/or the Services and these Terms and Conditions shall be governed by and construed in accordance with Philippine law. If any dispute arises in connection with these Terms and Conditions, the Parties shall attempt, in fair dealing and in good faith, to settle such dispute.

6.7 Amendments: We may by notice through the Website or by such other method of notification as we may designate, vary the terms and conditions of these Terms and Conditions, such variation to take effect on the date we specify through the above means. If you use the Website or the Services after such date, you are deemed to have accepted such variation. If you do not accept the variation, you must stop accessing or using the Website and the Services, and terminate these Terms and Conditions.

6.8 Entire Agreement: These Terms and Conditions shall constitute the entire agreement between you and us relating to the subject matter hereof and supersedes and replaces in full all prior understandings, communications, and agreements with respect to the subject matter hereof.